Privacy Policy

Last updated: October 2026

Introduction

Unique IT Consulting, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website uniqueitconsulting.com or engage with our services.

Information We Collect

Information You Provide

We collect information you voluntarily provide, including:

  • Contact information (name, email, phone number, company name)
  • Inquiry and consultation request details
  • Communication preferences
  • Messages you send to our AI assistant
  • Your email address and assessment score if you ask us to follow up on the AI Readiness Assessment
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location data
  • Pages visited and time spent on our site
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Send you relevant communications about our services
  • Improve our website and user experience
  • Analyze website usage and trends
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in our operations (listed below)
  • Professional advisors (lawyers, accountants) when necessary
  • Law enforcement when required by law

Service Providers

  • Salesforce - our customer relationship management (CRM) system, which stores the contact details and messages you send through our forms and AI assistant
  • Resend - sends our internal notification emails and the confirmation email you receive after contacting us
  • OpenAI - generates our AI assistant's replies from the messages you send it
  • Heroku - hosts our website
  • Cloudflare - redirects visitors who use our other web addresses (such as uniqueitconsulting.net) to this website
  • Google Analytics, Microsoft Clarity and Plausible - website analytics, as described in our Cookie Policy

AI Assistant

Our website includes an AI assistant. The messages you type are sent to OpenAI to generate replies, so please don't share sensitive personal or confidential information in the chat. Your conversation is kept in your browser until you close the tab or restart the chat.

If you share your contact details in the chat (such as your email address with your name, phone number or company), we save them and a short excerpt of the conversation in our CRM so a consultant can follow up, and we send you a confirmation email.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect and how it's used, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

Cookies

We use cookies and similar tracking technologies to improve your browsing experience. See our Cookie Policy for more information.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Email: privacy@uniqueitconsulting.com
Unique IT Consulting, Inc.