Terms of Service

Last updated: December 2024

Agreement to Terms

By accessing or using the services provided by Unique IT Consulting, Inc. ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Services Description

Unique IT Consulting provides Salesforce consulting, Rootstock ERP implementation, custom development, system integration, and managed services ("Unique Care"). Specific deliverables and scope are defined in individual service agreements or statements of work.

Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information as needed for project execution
  • Grant necessary access to systems and data required for service delivery
  • Respond to inquiries and provide feedback in a timely manner
  • Ensure appropriate authorization for all requested work
  • Maintain valid licenses for third-party software we configure or integrate

Intellectual Property

Client Materials

You retain all rights to your pre-existing intellectual property, data, and materials provided to us during the engagement.

Deliverables

Upon full payment, you receive ownership of custom code, configurations, and documentation created specifically for your project, unless otherwise specified in your service agreement.

Company Tools

We retain ownership of our pre-existing tools, methodologies, templates, and frameworks. You receive a license to use these as part of delivered solutions.

Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement. This obligation survives termination of services.

Payment Terms

  • Payment terms are specified in individual service agreements
  • Invoices are due within 30 days unless otherwise agreed
  • Late payments may incur interest at 1.5% per month
  • We reserve the right to suspend services for overdue accounts

Warranties and Disclaimers

We warrant that services will be performed in a professional manner consistent with industry standards. EXCEPT AS EXPRESSLY PROVIDED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

We do not warrant that Salesforce, Rootstock, or other third-party platforms will operate without interruption or error.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR SERVICES SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

Indemnification

You agree to indemnify and hold us harmless from claims arising from your breach of these terms, your use of our services, or your violation of any third-party rights.

Termination

Either party may terminate services with written notice as specified in the applicable service agreement. Upon termination, you remain responsible for payment of services rendered and approved expenses.

Force Majeure

Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, acts of government, or technology failures.

Governing Law

These terms shall be governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of California.

Changes to Terms

We may modify these terms at any time. Material changes will be communicated via email or website notice. Continued use of services after changes constitutes acceptance.

Contact Information

For questions about these terms, please contact us at:

Email: legal@uniqueitconsulting.com
Unique IT Consulting, Inc.