Case Studies
Real Results from Real Clients
See how we've helped manufacturers and businesses transform their operations with Salesforce CRM and Rootstock ERP implementations.
DICA USA
Industrial Manufacturing
Managed Services Partnership for Manufacturing Excellence
Challenge: Needed expert ongoing support for complex Salesforce + Rootstock environment
Key Results
- ✓99.9% system uptime
- ✓Continuous platform optimization
- ✓Expert support always available
Specialty Tea Retailer
Food & Beverage Retail
Rootstock ERP Implementation for Retail Growth
Challenge: Needed ERP to integrate with existing Salesforce and scale operations
Key Results
- ✓Unified inventory visibility
- ✓Streamlined order fulfillment
- ✓Seamless CRM-ERP integration
Regional Distribution Company
Distribution & Logistics
ERP Integration Eliminates Order Entry Errors
Challenge: Manual order entry causing errors and delays between sales and fulfillment
Key Results
- ✓Zero manual order entry errors
- ✓50% faster order processing
- ✓Single source of truth for all teams
Medical Device Manufacturer
Medical Devices
FDA-Compliant Manufacturing with Full Traceability
Challenge: Needed lot traceability and FDA compliance documentation across production
Key Results
- ✓100% lot traceability achieved
- ✓Audit-ready documentation
- ✓Reduced compliance overhead by 40%
Industrial Equipment Provider
Industrial Equipment
Field Service Excellence with Salesforce
Challenge: Disconnected field service teams with no visibility into customer equipment history
Key Results
- ✓First-time fix rate improved 35%
- ✓Service response time cut in half
- ✓Customer satisfaction scores up 28%
Aerospace Components Supplier
Aerospace
Aerospace Quality Standards with Integrated Systems
Challenge: AS9100 compliance requirements with manual quality tracking processes
Key Results
- ✓AS9100 certification maintained
- ✓Supplier quality visibility improved
- ✓Non-conformance tracking automated
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